Complete Care Program™ - With you Every Step of the Way
Elevate Commerce employs a proven delivery model that has been delivering and supporting major ecommerce sites for more than 20 years. Our team of experienced information architects, UX and UI designers, developers, integration specialists, QA professionals, project managers and commerce strategists know how to work with our clients to create exactly the commerce site and backend functionality you want and your customers expect. Most importantly, we can confidently say that we deliver our projects on time and on budget.
And once your site is implemented, we don’t stop there. The Elevate Commerce Team is there with you every step of the way through our
Complete Care Program™, our ongoing support program that includes both ongoing commerce strategy as well as all the support and
development services you will need.
“Experts in Commerce Delivery – On Time & On Budget”
Requirements & Planning
Business Requirements & Project Planning
Our process starts with detailed requirements gathering to ensure you receive the best site
imaginable for your business. Our team of designers, developers and strategists know exactly the right questions to ask in order to work through this highly effective process. We know,
the more effective requirements gathering process we perform, results in a more realistic execution plan, and, ultimately the smoother the entire project will go.
Commerce Strategy & Thought Leadership
Infused into everything we do is our 20 plus years of retailing expertise in delivering hundreds and hundreds of major commerce sites. As part of your implementation, you will be working directly with a commerce strategist who will ensure the decisions you are making about the customer experience, merchandising and marketing of the site is optimized for your business.
UX & Design
User Experience & Site Design
Information architecture is one of the most critical parts of developing the user experience. Our information architects and UX designers have the experience to create amazing retail experiences for your shoppers. Elevate Commerce also has a staff of senior UI designers, who create stunning designs that engage your customers, yet, are also easy for you to maintain.
Development & Integration
Working from the Elevate Commerce JumpStart Store™, our developers go to work
implementing both the standard features of the Unified Kibo Commerce Platform as well as any custom features that are part of your requirements. Our development teams are experts in creating custom features to meet all of your unique requirements. Our integration team works to seamlessly integrate the Kibo platform into your backend retail systems. Since our team has been integrating commerce platforms for more than 20 years, we have experience on just about every retail backend system in the market today.
QA & Launch
Quality Assurance & Launch
Elevate Commerce has a very rigorous process for ensuring your solution works exactly as planned. We have developed hundreds of test cases to ensure your site is perfect when it launches. Our launch process has been refined over many years to make certain the launch process is as smooth as possible for you and your shoppers.
After launch, as part of our Complete Care Program™, the Elevate Commerce team works feverishly to ensure your site is optimized in every way. Technically, we ensure your page load times are well above the industry standards and your site is error free. From a merchandising perspective, we will review your analytics and make recommendations on improvements you can make to your merchandising
strategies. And from a marketing perspective, we optimize your site for SEO and all your other marketing programs to drive increased levels of traffic to your site.
Ongoing Support & Development Services
The Elevate Commerce team is at the ready to take care of anything once your site launches. Each of our customers has an account manager to help with everything from new development requests to connecting you to our talented Commerce Strategy team. Our team is there when you need us. We call this our Complete Care Program™.
“Hundreds and Hundreds of Major Commerce Sites Delivered Over the Past 20 Years”
Contact us Today and Discover Your Path to eCommerce Success!!!